Our 60-Day Satisfaction Guarantee
We want you to be completely satisfied with your experience using MetaboSWITCH, which is why we offer a 60-day trial period from the date your order was shipped. This gives you time to incorporate the product into your routine and see how it works for you. We believe you’ll love it just as much as our other happy customers and hope you’ll choose to reorder when needed.
We encourage you to take full advantage of this trial period before considering a refund. Allow the product ample time to integrate into your lifestyle. However, if it doesn’t meet your expectations, we’re happy to assist with a refund.
Easy 3-Step Refund Process
To ensure a smooth refund experience, please follow these steps:
1. Check the Guarantee Period
Confirm that you are still within our 60-day money-back guarantee period. You can verify your shipping date by checking your confirmation email or the packing slip included in your order.
2. Contact Us for a Refund
Send an email to us with "Refund Request" in the subject line. This helps direct your inquiry to the right team member for prompt handling. You can reach us at support@metaboswitch.com
3. Return the Product
Ship back all bottles (used, unused, or unopened) to the return address provided below. You’ll be responsible for covering the return postage, and we recommend using a trackable shipping method. Please email us the tracking ID for your return so we can monitor it effectively.
Include the following details with your return:
Your full name
Your order number (found in your confirmation email)
The email address used to place your order
Return Address
Important: Please contact our support team before sending your return to confirm and register your refund request. This will help prevent any issues in locating your return and ensure a quicker refund process.
Refund Processing
Once we receive and inspect your returned items, we will issue a full refund. You will receive an email notification once your refund has been processed. Depending on your bank or payment provider, it typically takes 5-10 business days for the refund to appear on your financial statement.
Need Assistance?
For any questions or further support, feel free to contact us via email at: support@metaboswitch.com
Your satisfaction is our priority, and we’re here to help in any way we can!