Privacy Policy

Last Updated: May 19, 2026

This Privacy Policy explains how MetaboSwitch collects, uses, stores, and protects information when you visit our website, place an order, contact our support team, or interact with our products, services, advertisements, emails, SMS messages, or other online features.

By using the MetaboSwitch website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of this website.

Information We Collect

We may collect personal information that you voluntarily provide when you visit our website, place an order, sign up for updates, contact support, participate in promotions, or otherwise interact with MetaboSwitch.

This information may include:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information
  • Order details and purchase history
  • Customer service communications
  • Any other information you choose to provide

We may also automatically collect certain information when you use our website, including your IP address, browser type, device type, operating system, pages visited, referring URLs, time spent on pages, and other usage data.

How We Use Your Information

MetaboSwitch may use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations, shipping updates, and account-related communications
  • Respond to questions, requests, or support inquiries
  • Improve our website, products, services, and customer experience
  • Send promotional emails, SMS messages, or marketing communications, where permitted
  • Prevent fraud, unauthorized transactions, and other prohibited activities
  • Comply with applicable laws, regulations, and business obligations

Email, Phone, and SMS Communications

By providing your email address or phone number, you may receive communications from MetaboSwitch related to your order, account, customer service inquiries, product updates, promotional offers, or other relevant information.

You may opt out of promotional emails by following the unsubscribe instructions included in those emails. You may opt out of promotional SMS messages by replying STOP, where applicable. Even if you opt out of promotional communications, we may still send non-promotional messages related to your orders, transactions, or customer service requests.

Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to help operate the website, remember user preferences, understand website performance, measure marketing activity, and improve the customer experience.

You may be able to disable cookies through your browser settings. However, disabling cookies may affect how certain parts of the website function.

How We Share Information

MetaboSwitch does not sell your personal information in exchange for money. However, we may share information with trusted service providers and business partners that help us operate our business and provide services to you.

These may include:

  • Payment processors
  • Shipping and fulfillment providers
  • Customer support platforms
  • Email and SMS service providers
  • Analytics and advertising platforms
  • Fraud prevention and security providers
  • Professional advisors, such as legal, accounting, or compliance providers

We may also disclose information if required to do so by law, legal process, government request, court order, or when we believe disclosure is necessary to protect our rights, customers, business, website, or the safety of others.

Payment Information

Payment information is processed through third-party payment processors. MetaboSwitch does not intend to store full credit card numbers on its website servers. Payment processors may collect, process, and store payment information according to their own security standards and privacy practices.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal, accounting, reporting, fraud prevention, and business recordkeeping purposes.

Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal information. These may include the right to request access to the personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, or opt out of certain types of communications.

To submit a privacy-related request, please contact us using the information listed below. We may need to verify your identity before fulfilling certain requests.

Children’s Privacy

The MetaboSwitch website is intended for adults and is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us so we can review and address the issue.

Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Advertising and Analytics

We may work with advertising and analytics partners to understand how visitors interact with our website and to help deliver relevant advertisements. These partners may use cookies, pixels, and similar technologies to collect information about your activity on our website and other websites.

You may be able to manage certain advertising preferences through your browser, device settings, or third-party opt-out tools.

Do Not Track Signals

Some browsers allow users to send “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to all Do Not Track requests or browser-based privacy signals.

Changes to This Privacy Policy

MetaboSwitch may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after any changes means you accept the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

MetaboSwitch
2803 Philadelphia Pike
Suite B #1489
Claymont, DE 19703

Email: support@metaboswitch.com
Phone: (833) 667-9482

By using the MetaboSwitch website, you acknowledge that you have read and understood this Privacy Policy.